Help
Documentation / Troubleshooting
Manuals :
1. User Manual
2. Installation Manual
TroubleShooting :
1.How to Configure Fingerprint Device ?
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1) Download the setup files from link

2) Unzip the file and install the driver from folder 1 ( USB Drivers).

3) Connect the device and let the drivers install..

4) Install the multiservice from folder 2 from the zip file.

5) Use the option flatbed fingerprint (green bit) from capture fingerprint page.
2.How to Configure webcam ?
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1) Connect the webcam to the USB port.
2) Install the device drivers for the device.
3) Install latest flash player available from Adobe site or from Here (Internet Explorer Download) or from Here (Other browsers).
4) Once flash player is installed restart your browser.
5) Run the application and go to photo capture page. Click yes on the pop up for allowing access to the webcam.

6) To avoid webcam permission pop up on every page visit , right click on the live webcam control in the page and select allow and remember settings.